Privacy Policy

1. Introduction

Welcome to My Art Store (the “Platform”). This Privacy Policy explains how Golden Element Solutions Limited (“we”, “us”, “our”) collects, uses, discloses and safeguards your personal data when you visit or use uk.my-artstore.com in the United Kingdom. We are committed to protecting your privacy and processing personal data in a transparent, fair and lawful manner.

2. Who We Are

Golden Element Solutions Limited is a company incorporated in England and Wales (Company Number 16201533) with its registered office at 22 Brondesbury Park, London, NW6 7DL, United Kingdom. For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, we are the data controller of your personal data collected via the Platform.

3. What Data We Collect

• Identification Data – name, username, photograph, account ID.
• Contact Data – email address, postal address, telephone number.
• Payment Data – partial card details, billing address, VAT number (processed via third-party payment processors; we do not store full card numbers).
• Transaction Data – details of purchases, sales, payouts, refunds.
• Content Data – photographs, metadata, comments, titles and tags you upload.
• Technical and Usage Data – IP address, browser type and version, device identifiers, timezone, pages viewed, clickstream, cookies and similar technologies.
• Marketing Preferences – consents, opt-in/opt-out records.

We do not intentionally collect special-category data unless you choose to provide it; please avoid doing so.

4. How We Collect Data

• Directly from you – when you register, upload content, make purchases, contact support, or subscribe to newsletters.
• Automatically – via cookies, logs, and similar technologies.
• From third parties – such as payment providers, identity verification services, and analytics partners.

5. Legal Basis for Processing

• Consent
• Performance of a Contract
• Legal Obligation
• Vital Interests
• Public Task
• Legitimate Interests

6. How We Use Your Data

• Account setup and management
• Uploads, purchases, and payouts
• Payment processing and invoicing
• Customer support
• Fraud prevention
• Service notifications
• Marketing (with consent)
• Usage analysis

7. Sharing Your Data

We share data with service providers, advisers, authorities, and buyers/sellers when needed. We do not sell or rent your data to third parties for marketing.

8. International Data Transfers

We use legal mechanisms such as UK adequacy regulations and Standard Contractual Clauses to protect data transferred outside the UK.

9. Data Retention

We keep data as long as necessary to fulfill purposes and legal requirements. Afterward, it is deleted or anonymized.

10. Data Security

We use encryption, firewalls, access controls, and security audits to protect your personal data.

11. Your Rights

• Access
• Rectification
• Erasure
• Restriction
• Objection
• Portability
• Withdraw Consent

Email us at [email protected]. We respond within one month.

12. Cookies

We use essential, analytics, and advertising cookies. Consent is managed via banner or browser settings.

13. Children’s Privacy

We do not knowingly collect data from children under 18. If discovered, such data will be deleted.

14. Third-Party Links

We are not responsible for the privacy practices of external websites. Review their policies independently.

15. Changes to This Policy

We may update this policy. Major changes will be communicated via email or on the platform.

16. Contact Us

Email: [email protected]
Address: 22 Brondesbury Park, London, NW6 7DL, United Kingdom